Solara Mesa/Pool/Spa/Cabana/Minigolf/BocceBall

Booking Rules for Hideaway

Hideaway is the best for those who appreciate tranquility, luxury, and high privacy. Our properties are strategically located in captivating setting, and we’re happy that our properties have top-notch smart home technology. We know not everyone might be as thrilled or familiar with these features as we are. Make sure to carefully read our policies and each home’s description to make sure the Hideaway property you’re booking matches your preferences. Our concierge is available via text help answer any question you may have.

Cancellation Policy:

• If it is more than 14 days before check-in, you have the flexibility to change your stay dates or get Hideaway credits equal to the total value of your trip. You can use these credits for any future booking at any Hideaway property.
• If less than 14 days before check-in you, you can no longer move your tip., we’ll try to find new guests for your dates. If we succeed, you’ll get Hideaway credits for those dates. You’re also welcome to give or sell your dates to someone else; just let our concierge know their name and email.

Weather or Illness cancellations:

Hideaway is not responsible for weather conditions, personal emergencies, or schedule changes. Guest are encouraged to obtain travel insurance through a provider for coverage in case of illness or adverse weather conditions.

Pets:

Hideaway welcome furry friend but has specific rules and a pet fee to protect our homes. Pet must be leashed outdoors, and waste must be cleaned up. Pet owners are responsible for any damages, and a $250 per pet charge covers the additional cleaning.

Children:

Hideaway properties are child-friendly, but some may not be safe for small children. Do not leave children unattended.

Smoking:

No smoking or vaping inside the house.

Damage and Disclaimers:

Any damage must be reported to Concierge on the day of arrival. Guest are responsible for any damages to the property or amenities. Guest use amenities at their own risk and are responsible for their safety, especially in swimming areas.